What is Oracle doing right now?

Today, RightNow Customer Service is now Oracle Service Cloud. By combining Oracle CRM and RightNow Service, Oracle has delivered superior customer experience (CX) capabilities at every contact and across every channel. Oracle Service Cloud is an important part of Oracle’s best-in-class, connected CX cloud suite.

What is RightNow CX?

RightNow CX is a web-based CRM (Customer Relationship Management) software platform that enables users to access information using a Web Services Interface.

What is Oracle service cloud?

Oracle Service Cloud is an enterprise-grade software solution that combines the power of contact center applications and customer service systems in one convenient platform. After acquiring RightNow Technologies in 2011, Oracle now provides their products through this platform.

How do I install Oracle RightNow?

To view the ClickOnce URL (admin login page), start from https://cx.rightnow.com, click the Site Tools link. Then click Site Information under the Hosting Services. Verify your credentials (if prompted) and Login. Click Install Oracle B2C Service.

What is right now CRM?

Oracle RightNow is a customer relationship management (CRM) software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.

Is Oracle Service cloud a CRM?

“Very customizable CRM easy to implement.” Oracle Service Cloud offers several customization options to solve each problem. It can be used with high results at several levels of the organization.

Who owns RightNow?

Oracle Corporation
RightNow Technologies

Type Public
Fate Acquired by Oracle Corporation
Headquarters Bozeman, Montana
Key people Greg Gianforte, founder
Products Customer relationship management software

What companies use Oracle Cloud?

Oracle Cloud Infrastructure customer successes

  • TIM Brasil.
  • Mazda.
  • Zoom.
  • 7-Eleven.
  • NRI.
  • FedEx.
  • TIM Brasil. Mazda. Zoom. 7-Eleven. NRI. FedEx.

How do I log into Oracle Cloud?

Sign In to Your Account From the Oracle Cloud Website

  1. Click. , and then click Sign in to Cloud.
  2. Enter the name of your Cloud Account if you are signing in to a Cloud Account with Identity Cloud Service.
  3. To sign in to a traditional cloud account:
  4. Enter your user name and password, and then click Sign In.

Does Salesforce use Oracle?

Since Marc Benioff founded the company 20 years ago, Salesforce has run its business on the Oracle Database. Several years ago, Oracle moved aggressively into the SaaS business and became a direct competitor of Benioff’s in the CRM space.

What is the difference between Salesforce and Oracle?

The bottom line Both CRMs are quite apt for being integrated with almost any system, internal or coming from a third party. While Oracle databases provide integration possibilities on their own, Salesforce is extremely flexible when it comes to connecting any data source, both cloud-based and on-premises.

What do you need to know about Oracle RightNow?

Oracle RightNow Feedback Cloud Service Oracle Feedback Cloud Service is a fully integrated, multichannel enterprise feedback solution that enables you to capture, measure, and act on critical customer insight so that you can continuously improve customer experience, retention, and loyalty.

How to join the Oracle Cloud customer connect community?

Oracle Cloud Customer Connect Community Oracle Cloud Customer Connect Community Help Community Guidelines Idea Lab Guidelines Getting Started Site Feedback Cloud Customer Connect Sign in Contact Us Oracle Cloud Customer Connect A Community for Business Users Welcome to Cloud Customer Connect 223,994 149,802 446,860 Members Posts Comments

What do you need to know about Oracle forums?

Forums Use our discussion forums to pose questions, explore ideas, and discuss Oracle Applications. Ideas Our product roadmap is derived from a variety of influences, such as market changes, compliance and regulatory forces, industry trends, and you, our customers.

What can Oracle Community Development do for You?

Spur economic development, increase staff capacity, and champion quality of life within your community with Oracle Compliance and Regulation. Arm your agency with an extensible, reliable, and easy-to-use cloud solution that enables you to modernize community development projects and deliver an exceptional customer experience.