Is Telkom uncapped throttled?

This means consumers will enjoy the full benefit of a truly uncapped experience with Telkom’s LTE Uncapped service”. However, backlash from customers was so strong that within a few days Telkom amended its AUP restrictions such that speed is now throttled to 4Mbps only if more than 300Gb/month is consumed.

What does Telkom throttling mean?

What does throttling mean? Throttling allows internet browsing, but at a reduced speed. Please be advised that each uncapped product has allocated FUP threshold parameters. You will receive an in browser notification whilst online once you reach such FUP level, as per example below.

Why is Telkom uncapped LTE so slow?

LTE | Telkom Uncapped LTE | Why is my speed so slow? You could be experiencing slow speeds due to your LTE data usage. More than 300GB of usage, Telkom will reduce the speed on the product to an acceptable 2Mbps which is enough speed for TV streaming, email and general internet browsing.

What does Telkom uncapped data mean?

The internet is uncapped, which means that you can use as much as you need, subject to the Fair Use Policy. The calls are unlimited, Telkom to Telkom.

Is uncapped really uncapped?

Uncapped internet refers to an internet package where you never run out of GB. With most of Webafrica’s packages, this uncapped service is entirely unshaped and there is no FUP (Fair Usage Policy) applied to it – which means that you enjoy full internet speeds all the time.

Why is my LTE WiFi so slow?

Many physical factors can result in slow LTE or other mobile service. These include weather, network congestion, and even solar activity. But chief among these are geography and buildings. You may need to leave the building you’re in or drive a few miles away.

What is Telkom LTE speed?

between 20-40 Mbps
Telkom’s LTE-A Network averages speeds between 20-40 Mbps, however, average speeds remain device and coverage dependent.

Does uncapped WIFI finish?

How can I tell if I am being throttled?

The most obvious way to tell if your internet is being throttled would be to run a free speed test available online. Unfortunately, most internet providers can detect speed tests and artificially inflate your speeds to make it appear that they’re not throttling you.

Why are my Telkom data speeds going down?

Telkom’s uncapped packages allow for a certain amount of data to be downloaded at the line’s maximum speed, before lowering this rate to lower speeds. The FUP issue appears to be affecting fibre, ADSL, and LTE customers on uncapped packages. Capped customers have also complained about errors in data usage tracking, however.

Why is my Telkom ADSL usage being throttled?

The user was then throttled as a result. A capped user noted that his usage reached 68GB on a single day, despite his ADSL package being capped at 40GB. He claimed that Telkom had automatically switched over to out-of-bundle rates with no notification.

What does uncapped ADSL mean for Telkom subscribers?

Telkom is warning subscribers that using “excessive concurrent internet sessions or bandwidth-intensive protocols” may result in throttling and bandwidth shaping. In an email to its clients, Telkom included a section called “Uncapped products: customer behaviour and corrective actions”.

What are examples of excessive Internet usage by Telkom?

“This may be done when a customer’s pattern of usage compromises network performance, or causes network congestion in a way that affects the experience of other customers negatively,” Telkom said. Examples of such usage patterns include excessive concurrent internet sessions or using bandwidth-intensive protocols.