Region: Government      Corporate
You are not logged in    Login
IDS Emergencymanagement
  The Information Resource for the Emergency Management Industry!
Browse Emergency Products & Suppliers By Category
Browse Emergency Whitepapers By Sector
Browse Emergency Management Events By Category
Participation Options
Free Listing
Interested In Exhibiting?
Submit Events
About IDS Emergency
Submit News
Emergency Management Newsletter
News ReleaseClick Here to view News Releases
Agentek Delivers Mobile Device Management and Logistics Services to Circuit City's Firedog Services
News Source
Logistics Online
September 12, 2008
Click HereView Participation Packages
Click Here
Add paper
   

Agentek, Inc., a leading mobile field service and workforce optimization provider, recently announces a contract with Circuit City's firedog services, which provides professional whole-home integrated technology solutions, home theater installation, car electronics installation and computer support and repair.

Agentek will provide firedog with logistics management services, remote device tracking and monitoring in an effort to increase field productivity and reduce costs within their home services business. Agentek's mobile field service software solution is driving the fully connected fieldforce and uniting the enterprise.

"Enterprise customers are demanding more robust support services for their mobile workforces and Agentek is answering that call with our value-add services," said Jeff Jarvis, president and chief executive officer at Agentek. "Agentek continues to deliver a more complete field service support solution to our customers - improving the efficiency of their service operations, cutting costs and enabling their focus on service excellence."

"firedog is empowering our mobile work force with the tools and solutions they need to provide our customers with a best in-class experience," says Marc Sieger, Circuit City senior vice president and general manager - services. "The always-available connectivity coupled with the ability to remotely maintain and manage a fleet of mobile devices allows us to extend point of sale functionality from the store into the customer's home. Coupled with our endless aisle of products available online, our trained technicians can use the in-home experience to introduce additional products that are tailored to a customer's unique needs."

About Agentek:

Agentek is a leading provider of mobile field service software and workforce optimization solutions that enable businesses to achieve a predictable, reliable and repeatable customer experience from commitment to service fulfillment in real-time. From pre-packaged and configured applications to backend enterprise integration, Agentek delivers end-to-end mobile workforce optimization solutions that empower the field and unite the enterprise in field service, route accounting, direct store delivery and logistics automation. Find out how leading companies are leveraging Agentek's fully-connected mobile technology to develop new service revenues, cultivate customer loyalty and gain competitive advantage. www.agentek.com.

Other News
International Transport Logistics Invention Simplifies Shipping
CEVA Logistics Launches Guaranteed Services
SATO Introduces D500 Series High-Volume Desktop Barcode Printers
Foreign Elements Fuel N’Delta Crisis - DHQ
New UHF RFID Gen2 Handheld Reader by Convergence Systems Limited
 

Industry IDS, Inc.
DELEGATES
13527
Conference Sectors  Case Studies  List of Papers  Exhibition Sectors  Vendor Presentation  List of Exhibitors  Industry News  Sponsors  All Exhibitors  All Papers  Sitemap  Registration Links ]

 :: IDS Plastics :: IDS Water ::IDS Packaging::IDS Publishing/Media ::IDS Healthcare Management ::IDS Environment::IDS Power/Energy::  

Industry IDS, Inc. – Online Tradeshow, Exhibition, & Buyers Guide Solutions