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CYA Technologies Launches Data Integrity Service for EMC Documentum and IBM FileNet P8 Customers
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Earth Times
February 14, 2008
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CYA Technologies, the leading provider of complete granular recovery solutions for enterprise content management (ECM) systems, today announced the availability of its Data Integrity Service offering for users of EMC Documentum and IBM FileNet P8 ECM systems.

The new Data Integrity Service identifies and rectifies the broken relationships (corruption) that typically exist in ECM repositories between content and its associated metadata (audit trails, digital signatures, workflows, etc.). These corruptions can be caused by any number of common incidents including user, administrative, or logical errors, malfeasance, viruses, incorrect configurations of customized objects, and application failures. CYA estimates that it finds corruption within 80 percent of the ECM systems it works with during product deployments.

Identifying ECM system corruption is accomplished with CYA's Data Integrity Module, which scans the repository and produces a report documenting all inconsistencies. To rectify the corruptions, CYA ECM experts with extensive knowledge of the system's underlying metadata schema conduct an in-depth analysis using the report output, and then work closely with the client to develop and execute an effective corruption remediation plan.

It's important to proactively identify and correct corruptions with ECM repositories because failure to do so can result in serious negative consequences, costing businesses significant amounts of time and money. For example:

- Corruptions can put organizations in non-compliance with multipleindustry and government regulations requiring the preservation ofinformation in its original state, such as Sarbanes-Oxley, SEC 17a-4, andFDA CFR Part 11.

- Companies involved in lawsuits that are unable to produce documentsand their associated audit trails in their original state as required bythe Federal Rules of Civil Procedure eDiscovery amendment risk stiff finesand negative brand exposure.

- When users try to access information that has been corrupted,companies suffer lost productivity and the loss of potential revenue.

In addition, the CYA Data Integrity Service can help ensure a successful, efficient ECM system migration (i.e. from Documentum 5 to Documentum 6, or FileNet P8 3 to FileNet P8 4) by correcting any repository corruptions prior to the migration. These corruptions, if left uncorrected, can halt migration scripts, causing delays and lost productivity.

"Proactively correcting ECM repository corruption is an extremely important but often overlooked part of a comprehensive information protection strategy," said Mike Fernandes, director, product management and services of CYA Technologies. "Most of the time, corruptions aren't discovered until the affected information is needed - for example, during a legal proceeding or audit. Our new Data Integrity Service makes it easy for organizations to avoid falling victim to the consequences of inaccessible information."

CYA's Data Integrity Service is available immediately. For more information, contact mfernandes@cya.com or call +1.203.513.3111 ext. 528.

About CYA Technologies

CYA Technologies (www.cya.com) provides the only end-to-end portfolio of granular recovery, object integrity, and asynchronous replication solutions for enterprise content management (ECM) systems including EMC Documentum, IBM FileNet P8, and OpenText Livelink. CYA solutions protect over one thousand repositories at more than 250 global organizations including DuPont, SwissRe, Standard & Poor's, Boehringer-Ingelheim, Gruenthal, British Petroleum and the U.S. Army. The company is privately funded and headquartered in Shelton, Connecticut with regional offices through the United States and Europe. CYA solutions are available worldwide through over two dozen authorized VARs and systems integrators.

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