Hard Disk Drive Data Recoveries
Recovery from physical and logical damage due to mechanical and electrical failure, software corruption or human error: Computer won`t boot, Inaccessible drives and partitions, Applications that are unable to run or load data, Corrupted data, Virus, Hard disk component failure, Hard disk crashes, Fire & water damage, Media surface contamination and damage, Accidental reformatting of partitions, Accidental deletion of data.
Notebook / Laptop Computers Data Recoveries
Recovery from physical and logical damage due to mechanical and electrical failure, software corruption or human error: Dropped notebook - no longer turns on, Inaccessible drives and partitions, Applications that are unable to run or load data, Corrupted data, Virus, Hard disk component failure, Hard disk crashes, Fire, water, coffee and other liquid damage, Media surface contamination and damage, Accidental reformatting of partitions, Accidental deletion of data.
Fileservers, Application Servers, Mail Servers, Web Servers, NAS devices (Quantum SNAP, Dell Power Vault etc.) and just plain Servers form the backbone of many corporations` business records storage. There may be one hard drive or many, configured together in volumes spanning drives or striped across drives, on permanent hard drives or removable media.
Windows NT and Windows 2000 are the most popular Operating Systems for servers today but we see many NetWare, Apple, Solaris, HPUX, and Linux servers as well. ActionFront Data Recovery Labs technicians are intimately familiar with server hardware from IBM, Compaq, Hewlett-Packard, Sun hardware as well as numerous others.
RAID / SAN / NAS Data Recoveries
Naturally, the individual media in Servers suffer from the same failure points as do drives in personal computers and workstations. The increased complexity of many server operating systems results in additional loss situations: RAID Controller failure, Server registry configuration lost, Intermittent drive failure resulting in configuration corruption Accidental reconfiguration of RAID drives, Multiple drive failure, Accidental replacement of media components.
UNIX / Linux Servers-Data Recovery
Fileservers, Application Servers, Mail Servers, Web Servers, NAS devices (Quantum SNAP, Dell Power Vault etc.) and just plain Servers form the backbone of many corporations` business records storage. Windows NT and Windows 2000 are the most popular Operating Systems for servers today but we see many NetWare, Apple, Solaris, HPUX, and Linux servers as well.
Naturally, the individual media in Servers suffer from the same failure points as do drives in personal computers and workstations. The increased complexity of many server operating systems results in additional loss situations: Server registry configuration lost, Intermittent drive failure resulting in configuration corruption, Multiple drive failure, Accidental replacement of media components
Data Recovery Process
ActionFront Data Recovery Labs technicians treat Server and RAID loss situations as high priority cases.
Initial diagnosis determines whether the media is accessible to our lab equipment. Recovery of crashed hard disks often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.
Logical recovery uses the raw image by examining the low-level data sectors and determining what fixes to file system structures are needed to get access to the important data. Sometimes the existing file system structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the raw image.
Multiple-drive servers are typically `destriped` onto ActionFront media so that file system repairs can be performed and the data files extracted. Sometimes the existing file system structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the destriped image.
ActionFront Data Recovery Labs programmers have created a full set of software tools used by our technicians to analyze, fix & recover data from raw images of all operating systems. Once a recovery has been successfully performed, file lists are created and data validity is checked.
Data Recovery Price
Each data recovery case has its own unique characteristics. Based on the high volume of cases handled by ActionFront we can classify most single hard drive recoveries into two broad categories: External and Internal.
The actual price of any case is determined by two main factors: The cost of components and the total lab time spent on the case and what proportion of the work is done by junior, intermediate or senior technicians. In turn, the amount of lab time and seniority of staff needed are affected by: The File-system type(Various Windows systems such as FAT32 and NTFS, MAC or UNIX) and the degree of file-system rebuilding required. This is the amount of logical repair work required for an external recovery or as the follow-up steps for an internal recovery.
The historical lab success rate on a certain type of data loss situation on a particular model also affects the price. Note that there is no charge at all if the data cannot be recovered.
ActionFront`s Labs have recovered from thousands of RAID, SAN, NAS and Unix/Linux Server devices over the years. As you may expect, no two data recovery scenarios are identical in all respects. Therefore, this uniqueness makes it impossible to give a realistic indication of pricing without knowing all the facts for a particular case. Generally speaking, pricing starts at about $2000.00 and goes up from this point.
Over the phone, our highly trained Customer Service Consultants will be able to give you some idea of what pricing you would be looking at given your particular configuration and set of circumstances.
Data Recovery Turn-Around Time
ActionFront has geared its entire service to recover your data as fast as possible. Each recovery case starts with a free evaluation which starts immediately on receipt of the media and generally takes 2 to 24 hours to complete. The process involves several hours of work and testing. Complete recovery turn-around time including analysis and recovery is usually between 1 and 5 days. Some severe cases can take considerably more time.
