The GemaTech Group specializes in the design and development of digital telecommunications technology providing innovative solutions for emerging markets including virtual call centers, intelligent hot desking, business continuity, secure call recording.
GemaTech`s philosophy is to work closely with their end-user customers, and channel partners in the design and development process to ensure that the products and solutions that result meet the specific needs of the end-user and are able to demonstrate and deliver a measurable and quantifiable return on investment (ROI).
GemaTech`s Mission Statement
To develop and market leading edge, innovative solutions for the, Business Continuity / Disaster Recovery, Virtual Call Center, Remote Worker, Help desk, Customer Relationship Management and Least Cost Routing markets.
Our current product range includes:
Disaster Recovery for Telephone Systems
Business Continuity Manager - Totally revolutionary ACD functionality
Call Center Solutions
Remote Service Manager - The world`s first truly integrated Virtual Call Center system
Digital Least Cost Routing
GemaTech`s LCR - The worlds most advanced ISDN-24 routing system
GemaTech invests in and commercially develops leading edge tele-business products that solve today`s key communications challenges.