DHL, the world’s leading express and logistics company, has reaffirmed its leadership position in South East Asia as it clinched three Best Express Service Provider awards for Indonesia, Malaysia and Thailand at the 2008 Frost & Sullivan ASEAN Transportation & Logistics Awards.  DHL Indonesia also emerged as the Best IT Electronics Logistics Service Provider.

The Frost & Sullivan awards are based on ’Voice of the Customer‘ research interviews with top customers of the leading Express and Logistics companies in Asia Pacific, to understand customer expectations with regard to their logistics providers. A total of 20 parameters were taken into consideration to asses the level of customer satisfaction, including speed and consistency of service, industry expertise, the range of services provided, warehouse facilities, level of integration of supply chain and end-to-end process data capturing and sharing, among others.

DHL’s wins demonstrate that top customers clearly associate the company with attributes that are of utmost importance to them - service excellence and quality management - as well as acknowledge that DHL has domain expertise to deliver industry-specific, end-to-end logistics solutions across all industries.

“We are proud to win these accolades which reflect our customers’ loyalty to our superior products and services,” said Yasmin Khan, Senior Vice President, South East Asia, DHL Express. “At DHL, we see our role as facilitators of trade and continue to work alongside our customers to deliver exceptional service and value-add to their businesses.”

Sam Ang, Senior Vice President, South East Asia, DHL Global Forwarding, said, “The logistics industry is increasingly competitive every year, with providers offering more advanced IT and logistic solutions. Businesses are also looking for customized services that can shorten lead times and improve overall efficiency.We believe this award is a significant testament to our ability to effectively manage customer requirements in this demanding market place.”

Launched in 2006, the annual Frost & Sullivan “Voice of Customer” ASEAN Transportation and Logistics Awards recognize outstanding performance by logistics providers, transportation and express companies in South East Asia. These awards follow DHL’s India recent win of two Frost & Sullivan ‘Voice of Customer’ awards in the Best International Logistics Service Provider and the Best Brand Awareness in the Indian Logistics Industry categories.

DHL wins four awards at 2008 Frost & Sullivan ASEAN Transportation Awards In the photo (left to right): Tim Wong, Country Manager, DHL Global Forwarding Indonesia; David Ng, Country Manager, PT Birotika Semesta/ DHL Express Indonesia; Herbert Vongpusanachai, General Manager, DHL Express Singapore and Sam Leong, Country Manager, DHL Express Malaysia

About DHL

DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.

DHL offers expertise in express, air and ocean freight, overland transport, contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL's international network links more than 220 countries and territories worldwide. Some 300,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations.

DHL is a Deutsche Post World Net brand. The group generated revenues of more than 63 bn euros in 2007.

For the latest news and happenings about DHL in Asia Pacific, please visit http://press.ap.dhl.com