Customer Connection is a suite of simple template, automated outbound calling programs designed specifically for the utility industry. This program offers a variety of modules designed to increase utility customers overall satisfaction and positively impact the utility bottom line. Each individual module is priced to maximize profits.
- Payment Reminder - Appointment Reminder - Maintenance - Appointment Reschedule - Welcome Call - Survey
Everything is included:
- Pre-defined call flows based on industry best practices - An FTP site to post your input files - An online reporting tool to review your program results - 24x 7 technical supports |