Eugen Oetringer is an Infrastructure Consultant for EDS, main inventor and author of “The IT Strategy Management Process”. His areas of expertise include IT strategies, knowledge management, IT architectures, capacity management, availability management, problem / change management, storage management and cultural diversity.

During his 20 years at EDS, he worked 14 years in the interaction space between central departments and European data centers to bring global technology strategies in line with local needs, and getting those strategies executed by the local organizations. This, living and working experiences in a second culture, combined with ongoing communication in three languages, enabled him to identify and integrate the effective techniques into the IT Strategy Management Process.

Reprinted with Permission from www.eds.com