AT&T Inc. announced today that the global growth consulting company Frost & Sullivan has presented AT&T with the 2007 North American Business Continuity and Disaster Recovery Services Product Line Strategy Award, extending AT&T's reputation as an industry leader in business continuity and disaster recovery services.
In naming AT&T as this year's award recipient, Frost & Sullivan recognized AT&T's ability to help customers find ways to better protect their most valuable asset -- information -- from threats both natural and man-made.
"To meet our customer needs, AT&T has designed and continues to invest in a suite of business continuity services to help maintain a state of business readiness, where critical processes, work centers, systems and networks are always available to support our customers," said Jerry Shammas, Executive Director, AT&T Business Continuity Services. "This recognition reinforces AT&T's position in the market and further validates that our investments and strategy are paying off."
The award is presented each year to the company that demonstrates the most insight into customer needs and product demands in the area of business continuity and disaster recovery. Frost & Sullivan cited AT&T for having aligned its business continuity products with customer demands, and it acknowledged AT&T's successes with the introduction of new products, ability to accommodate different market segments and enhancements to its packaging, service, delivery and financing of its product line. The company also took into consideration AT&T's value-added services, strategic technology and marketing acquisitions, as well as alliances that would benefit customers.
"AT&T offers one of the most robust business continuity and disaster recovery portfolios to enterprise customers," said Frost & Sullivan analyst Imran Khan. "The company's geographic presence is expected to bring the benefits of its strong business continuity and disaster recovery product portfolio to enterprises of all sizes across the national and international markets."
AT&T offers a comprehensive suite of business continuity services that enables companies to make informed decisions about selecting the right data recovery programs, strategies and investments for their operations. Whether it's a multinational corporation, a highly regulated enterprise, a midsized or small business, AT&T analyzes, designs and implements a program that helps ensure operational readiness and the recovery capabilities that are necessary to keep businesses up and running.
AT&T's Business Continuity and Disaster Recovery portfolio includes:
- Business Continuity Professional Services - A wide range of business continuity and disaster recovery assessment, planning, design and implementation services.
- Enterprise Recovery Services - Capabilities such as provision of alternative workspace for more than 20,000 end-user positions worldwide, 50 mobile facilities that are located strategically across its markets, support for various enterprise hardware and applications, and continuing access to voice and data communications.
- AT&T Ultravailable(R) Storage Service - A highly redundant, fully managed enterprise service backed by a 99.99 percent availability service level agreement (SLA) that supports a variety of storage infrastructure platforms. With leading primary data-storage and data- mirroring capabilities coupled with proactive management and monitoring, this solution offers one of the highest levels of service availability.
- AT&T Storage Plus Service - A fully managed, end-to-end, dedicated midrange storage-area network solution backed by a 99.99 percent availability SLA for various enterprise segments.
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