Tape, DLT, DAT etc Data Recovery
ActionFront Data Recovery Labs is under contract with Quantum Corporation to provide the world`s only manufacturer-authorized data recovery service for DLT and SDLT tape cartridges.
Quantum is the licensor of all DLT and SDLT tape drives and tape media. ActionFront performs DLT & SDLT recoveries under the name Quantum Storage Data Services. If you have data loss issues involving DLT or SDLT, please contact us
Server and Personal Computer Tape Backup systems using 4mm DAT, Travan, Exabyte 8mm, LTO and the various QIC formats are popular and necessary to safeguard your data. When these tapes fail the situation is normally catastrophic as they were often the only remaining repository of their data. Popular backup software such as Legato`s Networker, Cheyenne ArcServe, Veritas BackupExec, Microsoft NTBackup, Dantz Retrospect plus the unix tar and cpio utilities (and many more) all use different internal formats which ActionFront programmers understand and extract data from.
Tape data storage can be inaccessible for a number of reasons: Tape drive failure has corrupted tape headers, Tape media stretched or snapped, Fire & water damage, Media surface contamination and damage, Accidental reformatting or erasure of tape, Accidental overwriting of headers, Tape backup software corruption.
Removable Media – Data Recovery (Diskettes CD DVD Zip Media Flash etc)
Recovery from physical and logical damage due to mechanical failure, software corruption or human error: Inaccessible media, Corrupted data, Virus, Fire & water damage, Media surface contamination and damage, Accidental reformatting, Accidental deletion of data.
SQL, Oracle RDBMS Databases – Data Recovery
Data stored in SQL Server, Oracle, SyBase, Exchange Server, Access and other databases maintained on networked Fileservers. Relational and object database management technologies are fundamental to modern IT systems, often underpinning the lifeblood applications run by the entire corporation.
Naturally, the individual media in database Servers suffer from the same failure points as do drives in personal computers and workstations.
Experienced System Administrators and DBAs know that a relational or object oriented database environment is fragile unless supported by comprehensive and well-tested backups. Unfortunately, it is all too common for devices to become corrupt beyond the scope of routine recovery methods. Failures still occur in even the most well-configured system, such as: Backup files not recognizable by database engine, Database locked as `suspect` preventing access, Deleted or dropped tables, Accidentally deleted records, Corrupted database files and devices, Damaged individual data pages, Accidentally overwritten database files & devices.
Data Recovery Process
Initial Diagnosis and Logical Recovery Process
Recovery of damaged tape media often involves cleaning, splicing & respooling healthy segments of tape into new carriers using specialized tools. Specially configured tape drives using customized hardware and software tools are used to create a raw image from whatever portions of tape that are readable.
Normal system maintenance routines are unable to recover all data in situations where underlying media failure or structural corruption has eliminated key pointers; indeed those routines will often exacerbate the damage.
ActionFront Data Recovery Labs technicians treat Database loss situations as high priority cases. If hardware problems or operating system configuration problems have rendered the basic data tables inaccessible or damaged then our technicians proceed just as they would for a Server/RAID recovery.
ActionFront Data Recovery Labs technicians can then analyze the contents of the raw sector images to identify the tables and records containing your desired data. This data can then be extracted and the entire database rebuilt, if necessary.
Data Recovery Turn-Around Time
ActionFront has geared its entire service to recover your data as fast as possible. When dealing with such a wide variety of problems, estimating time before the problem is diagnosed is difficult. That is why, each recovery case starts with a free evaluation. The free evaluation is started immediately on receipt of the tape media and usually takes 1 to 2 days.
Complete recovery turn-around time including analysis and recovery is usually between 2 and 10 days for Tapes Recovery and 1 and 5 days for Removable Media and Database Recoveries.
Our hours of operation are 9am to 7pm EST Monday to Friday (All Labs), 9am to 5pm Saturday (Toronto Lab only). If you have an emergency situation, we have technical staff on call for weekends and after hours in all locations.
Time estimates are based on procedures and expertise required to recover the data you require. You are not charged by the hour. A firm quote is provided for your approval following the evaluation.
Data Recovery Price
As you may expect, no two data recovery scenarios are identical in all respects. Therefore, this uniqueness makes it impossible to give a realistic indication of pricing without knowing all the facts for a particular case.
ActionFront`s Labs have recovered from thousands of Tape, DLT recoveries over the years. Generally speaking, pricing starts at about $1500.00.
ActionFront`s Labs have recovered from thousands of removable devices over the years. Generally speaking, pricing starts at about $100.00 for media such as floppies and low-end smart media, $200.00 for ZIP, $400.00 for JAZ and $500.00 for optical media per side.
ActionFront`s experience in these database types of recoveries ranges from the most straightforward and basic all the way through project level cases that have taken months to resolve. Generally speaking, pricing starts at about $2500.00 for the most basic and can be in the $10,000.00 and up range for extremely complex.
Over the phone, our highly trained Customer Service Consultants will be able to give you some idea of what pricing you would be looking at given your particular configuration and set of circumstances. Sending in your media for a no obligation evaluation will give us all of the information we would require to give you a firm quotation for the recovery of your data.
