Twenty First Century Communications owes it success to the strong partnerships that have been forged with its client companies.  TFCC took the opportunity at its 2007 Client Meeting in Phoenix, Arizona, to thank the following clients who have been with TFCC for 10 or more years.

15 Years

- American Electric Power

- South Central Power

10 Years or More

- Exelon

- Kentucky Utilities

- CLECO Power LLC

- National Grid

- Sacramento Municipal Utility District

- Allegheny Power

- Colquitt Electric Membership Corp.

- Delmarva Power

- Duke Energy

- Garland Power & Light

- Nashville Electric Service

- Pacific Gas & Electric

- Austin Electric

- Central Hudson Gas & Electric

- Clark Public Utilities

- Dominion Power

- Flint Electric Membership Corp.

- Jacksonville Electric Authority

- Lincoln Electric System

- E. ON - U.S.

- NSTAR

- Oklahoma Gas & Electric

- South Carolina Electric & Gas

- Southern California Edison

- Texas Utilities

Twenty First Century Communications believes it is more than the individual service provided to the clients.  It is a synergistic body of people and technology dedicated to providing solutions to client companies that enables them to offer the best possible service to their customers and members.

Twenty First Century Communications holds its Client Meeting every 2 years in April at the Pointe Hilton Tapatio Cliffs Resort in Phoenix, Arizona.   The client meeting allows TFCC to share a comprehensive portfolio of successful solutions to common problems in the utility industry. In addition attendees can improve their use and management of TFCC services and technologies while discussing trends that affect business performance.

About TFCCI

Twenty First Century Communications, Inc. is a national leader in vendor-hosted crisis communication services, providing a variety of customized, remotely run notification services to utilities, government agencies, public safety entities, businesses and other organizations using the industry's largest, most reliable telecommunications network. Twenty First Century is an Ohio-based privately held corporation founded in 1989. TFCC provides High Volume Call Answering (HVCA®) and other services to over 80 major utility clients in North America, Canada, and Europe and delivers services to over 89 million consumers.  All Twenty First Century solutions leverage our self-service automation platform with Direct Connect and backed by our "Relentless Reliability" promise.

HVCA® by Twenty First Century is a vitally important automated communication and data delivery program that helps utilities maintain excellent customer service even in the event of major outages. The HVCA® service is designed exclusively for use by electric utility companies and can be easily integrated into an existing operation, enhancing customer service programs and tying into call center and operations systems.

Field Connect is a fully hosted, automated job tracking system that uses the latest in advance speech technology to allow field personnel to report job status quickly, easily and in real-time, simply by speaking into their phones.

TFCCSearch is a comprehensive nationwide telephone directory listing service that uses the highest quality data, directly from the source (over 700 telcos in the U.S.), providing clients with an efficient, effective data accuracy solution.

Twenty First Century Speech Solutions utilize conversational, self-service speech technology and offer the kind of proven, easy-to-use, off-site solution that you've come to expect from TFCC. These solutions can improve customer service, boost automation rates and provide a reliable return on your investment.