MAPINFO CORPORATION

About Us

MapInfo is a global software company that integrates software, data and services to help customers realize greater value from location based information and drive more insightful decisions.

Our vision is to enable every business and government - worldwide - to harness the power of location. Our expertise and technology provide the catalyst, helping organizations everywhere to be more competitive, more efficient, more responsive and more effective. We make it possible for them to visualize everything in a new way. MapInfo, where opportunity is located™.

Homeland Security

MapInfo's Core Competencies Meet Critical Homeland Security Priorities
At the core of the Homeland Security Program are MapInfo's software and data products that are designed to help government agencies leverage location intelligence to protect the nation's people and assets. Product benefits include:

• Shared intelligence across all government agencies
• Seamless integration with existing IT infrastructures
• "At-a-glance" visualization for accurate asset tracking
• Rapid reaction and response time

Contact our government specialists at 800-619-2333 or send an email at gov.sales@mapinfo.com to learn more.

Law Enforcement

How Law Enforcement Agencies Use MapInfo
If you are considering a mapping/GIS solution for your organization, chances are you have one of the following needs in mind. Your jurisdiction is certain to have its own unique characteristics - the type of CAD/CAS system you use, or whether your geography is broken down into wards, sectors, or beats - but that's no problem for MapInfo. Our solutions are open and flexible and can easily conform to your needs.

CAD/E-911/Call for Service
Computer Aided Dispatch (CAD) systems, enhanced 911, or 999 are all "call for service" mechanisms. Dispatchers receive calls from the public and units respond to them. This is the entry point for most departments' data, so it's very important that data collected at this point is accurate. MapInfo has tools which ensure that all location data going into your system is "clean" with no misspellings or incomplete addresses. Other components of a complete Call for Service solution might include an ability to display the location of each call on a map as it comes in, along with the specific location of all available resources, in real-time.

Call Reporting/Record Management
In addition to an in-bound dispatch database most organizations have a responder database. Was an arrest made? Was it a false alarm? This information is also cataloged and MapInfo gives you the ability to analyze it very quickly and precisely.
MapInfo can take variables like a patrol sector or precinct number and produce summary reports. Find out what percentage of your responders had to make an arrest and what the offense usually was.

Crime Analysis
MapInfo's easy-to-interpret maps let you see things in your data you could never find in all those reports you get - the ones that bury useful information inside columns of statistics. You can look at simple, colorful maps that identify hotspots at-a-glance. And you can make sophisticated queries of your data like, "how many arrests involving handguns were made within one mile of a liquor store during the first week of the month?" Whatever your needs, MapInfo's crime analysis tools make it easy to map every incident within your jurisdiction, and drill down into your data to spot even subtle patterns and trends.

Planning
MapInfo goes beyond paper-based pin-mapping. It's connected to your data, so it gives you a very accurate and up-to-date view of your jurisdiction. If you've chased activity into another part of town, you can respond immediately by reallocating staff. Maybe a sector would be better patrolled if it was split in two. Divide it by the number of streets in each sector; or the area in square miles. If you don't like the results try something else. You can also use MapInfo to plan and coordinate crowd control during Special Events (as the Chicago Police have done for Bulls games and Atlanta did for the Olympics) or to increase your visibility during situations.

Emergency Response

In an unprecedented partnership, the Office of Emergency Preparedness (OEP) in Plaquemine, Louisiana and Bell South are using mapping to help protect their citizens. After receiving court-approved permission to provide their 911 telephone number database to the OEP, Bell South has made it possible for city officials to notify all of their citizens, including those with unlisted telephone numbers, in case of an emergency. Using an automated notification program written by MapInfo Partner, On Target Mapping, in tandem with an automated dialing program called The Communicator!™ written by Dialogic Communications Corporation of Franklin, Tennessee, the manual call trees and global paging systems that would accompany emergency situations in the past have been replaced by PC and a touch-tone phone.

The Communicator! contacts fire, police, and communities and populations at risk during an emergency by instantly dialing the numbers of all of the telephones, faxes and pagers in an area and, using a recorded message, providing directions on how to proceed.

CARM

Critical Area Response Manager (CARM):
A solution for Homeland Security and Public Safety

Introducing the Critical Area Response Manager (CARM), an application specifically developed for rapid analysis, action planning and response around declared areas as a result of an incident or disaster. Critical Area Response Manager serves government agencies responsible for planning, prevention, detection, response and recovery from threats and disasters. In addition, this application serves as a primary e-Government solution to enhance information sharing and collaboration within agencies and across jurisdictions throughout the nation.

Critical Area Response Manager allows you to take control and command critical situations. You can:

• Declare a critical area by actually drawing the specific outline of that area, set up control points and management area concentric rings as well as run analysis of the area, i.e. identify where the power lines, gas lines, bridges, landmarks are and where the closest hospitals, schools, fire stations, etc. are
• Create action plans or establish "what-if" contingency plans
• Respond quickly to a situation because you have all the intelligence that you need about the area at-a-glance
• Make better, more informed decisions and share this intelligence quickly and easily

"Today, more than ever before, government agencies must be armed with the necessary tools to protect their citizens and assets and act quickly in times of emergency. By leveraging location intelligence, CARM will greatly assist government agencies in their emergency planning and response efforts as well as share and disseminate important infrastructure data, which will result in better, more informed decisions."
- Rick Memmel, state GIS coordinator for the State of Wyoming.